Balanced Scorecard Case Study Bank

According to the Director, Strategy & Performance of the Bank, Mr.Walter Ahrey, “Understanding the BSI (Balanced Scorecard Institute’s) approach to this level gives me further confidence in our ability to implement a strategy that will drive high performance in CBN Afreximbank released an international RFP for improving its performance management culture and system.

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This was to overcome the challenges of automation they faced at that time.

We commissioned a macroeconomic study of Ghana and facilitated the conduct of organizational assessment using PESTEL model, carried out customer needs analysis, developed Customer Value Proposition and Strategy Profile.

We also facilitated the review and revalidation of the Bank’s Core Values, its Mission and Vision statements, developed the Strategic Themes and related Strategic Results which were consolidated to develop the Bank’s Enterprise Strategy Map.

The first step was to organize a one-day BSC workshop for 18 management staff of JNCI for the purpose of appreciating the concept of Balanced Scorecard.

The company also sent 7 delegates to our open BSC Professional Certification Program in readiness of the development of its scorecards.

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