Team Effectiveness Essay

Team Effectiveness Essay-28
This is an immature way of looking at your workplace and unfortunately the customer will suffer.

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Communication that is honest and assertive tells the listener what you need.

It does not expect the listener to read between the lines.

In 1965, Bruce Tuckman, who carried out research on group dynamics, identified the four stages as forming (getting to know each other); storming (initial confrontation as group members identify their differences); norming (coming together to work for the benefit of the team); and performing (working well together with a process to deal with any differences of opinion and reassessing to look for opportunities for improvement).

(Tuckman, 1965) During reassessment, members examine their performance and working processes.

As the group process continues, members switch back and forth between the roles. If there is too much emphasis on criticism of contributions and evaluation of ideas, the group may not come up with any new and innovative ideas to try.

Maintaining a balance is the role of the group leader.When the entire group sees itself as having a common set of goals to achieve, and each member of the team understands his or her contribution to the overall team effort, the best results are achieved.Groups that work effectively have the following characteristics: Groups go through a set of predictable stages of development.The goal of restaurant and food service establishments is to provide high-quality meals and excellent service to customers while staying within food and labour costs so that the operation can make a profit.This goal can only be achieved with the cooperation and support of all of the staff.A good leader always watches for signs that the group needs more structure or a new challenge.This sense of teamwork is not something that just happens; it is created through good communication, leadership, caring for individuals as people, and an understanding of group process. Initiators are the people who speak up first and generate ideas.Work groups are constantly being formed and reformed as new staff members join and others leave.New members of the team have the same needs as new groups.These people can be classified as: Perhaps you can think of one or two people with whom you’ve worked who fit into these categories.Good communication always leads to better cooperation.


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